Privacy policy

Last updated: November 17, 2025

RAGE ("we", "us", or "our") operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which allows us to provide a secure and seamless shopping experience.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.


1. Personal Information We Collect

We collect different types of personal information depending on how you interact with our store. "Personal information" refers to data that identifies or can reasonably be linked to you.

We may collect the following categories:

Contact Information

  • Name
  • Billing & shipping addresses
  • Email
  • Phone number

Payment & Financial Information

  • Payment card details
  • Payment method
  • Transaction details

Account Information

  • Username and password
  • Preferences
  • Saved settings

Order & Transaction Information

  • Products viewed or added to cart
  • Purchase history
  • Returns, exchanges, cancellations

Communications

  • Information you include when contacting customer support

Device Information

  • IP address
  • Browser and device type
  • Network information
  • Unique identifiers

Usage Information

  • Pages visited
  • Time spent on the website
  • Interactions with features and content

2. How We Collect Personal Information

We may collect your information through:

Directly From You

When you create an account, place an order, or communicate with us.

Automatically

Through cookies, tracking technologies, and your device when using the website.

Service Providers

Such as Shopify, payment processors, analytics tools, and shipping partners.

Business Partners & Third Parties

Marketing platforms, advertising tools, or integrations (e.g., social logins).


3. How We Use Your Information

To Provide & Improve Our Services

  • Process orders and payments
  • Fulfill and ship your purchases
  • Manage your account
  • Facilitate returns or exchanges
  • Show product recommendations
  • Improve website performance

Marketing & Advertising

  • Send promotional emails or messages
  • Display personalized ads based on browsing activity

You can unsubscribe from marketing emails at any time.

Security & Fraud Prevention

  • Authenticate users
  • Protect payment operations
  • Detect or prevent fraudulent activity

Customer Support

  • Respond to inquiries
  • Assist with orders or account issues

Legal Compliance

  • Respond to legal requests
  • Enforce our policies

4. How We Share Personal Information

We may share personal information in the following cases:

With Shopify

As our hosting and commerce provider. Shopify may process your data to improve its platform and features.

With Service Providers

Payment processors, fulfillment centers, IT support, analytics services, marketing tools, etc.

Business & Marketing Partners

To display personalized ads or enable marketing features.

At Your Request

When you choose to connect or share information through social login, reviews, or integrations.

Corporate Transactions

In case of mergers, acquisitions, restructuring, or bankruptcy.

Legal Requirements

When law enforcement or government authorities require it.


5. Relationship With Shopify

Our store is hosted by Shopify. They may collect and process your personal information to support the Services, including:

  • Improving security
  • Providing analytics
  • Supporting personalized advertising
  • Processing your interactions across Shopify-powered stores

To learn more about Shopify’s use of personal information, visit:
https://www.shopify.com/legal/privacy

To exercise rights related specifically to Shopify’s processing, visit:
https://privacy.shopify.com


6. Third-Party Websites

Our website may include links to third-party sites. We are not responsible for their content, security, or privacy practices. Always review the privacy policy of any external site you visit.


7. Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors.

If you believe your child has provided information, contact us to request deletion.


8. Security & Data Retention

We implement reasonable safeguards to protect your personal information. However, no method of data transmission or storage is 100% secure.

We retain your information as long as needed to:

  • Maintain your account
  • Complete transactions
  • Meet legal obligations
  • Resolve disputes

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request deletion
  • Request correction
  • Request a copy (data portability)
  • Opt-out of marketing communications
  • Manage cookie preferences

To exercise your rights, contact us using the details below.

We may need to verify your identity before processing your request.


10. International Data Transfers

We may transfer your information outside your country of residence. When transferring data from the EU/UK, we rely on legal mechanisms such as Standard Contractual Clauses.


11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Any updates will be posted here with a revised “Last updated” date.


12. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights, contact us:

📧 Email: rageluggage@gmail.com